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Trusted Auto Repair Services in Nanaimo
At Long Lake Automotive, we pride ourselves on delivering quality repairs combined with exceptional service you can trust. Our team of experienced Journeyman technicians is dedicated to providing safe and efficient work for both you and your vehicle. With over a decade of combined experience in the automotive industry, we specialize in comprehensive repair services, routine inspections, and fleet maintenance solutions tailored to meet business needs. We stand behind our work with 12-month or 20,000-kilometer warranties on all services, ensuring complete customer satisfaction. Our commitment to using only reputable brand parts guarantees your vehicle remains road-ready at all times. Whether you're a new customer seeking reliable auto care or a returning client requiring specialized maintenance, our shop offers a stress-free experience focused on transparency and quality.We understand the importance of preventative maintenance in reducing costly breakdowns, which is why we help clients establish customized maintenance schedules. Our dedication to environmental responsibility is demonstrated through our reduce, reuse, and recycle initiatives. As a trusted NAPA AUTOPRO Service Centre, we maintain manufacturer warranties while providing top-quality replacement parts and service. Our location in Nanaimo serves both local drivers and commercial fleets with dependable automotive solutions. Through competitive pricing and personalized attention, we aim to be your long-term partner in vehicle care. Our operating hours Monday through Friday from 8 AM to 5 PM accommodate busy schedules while ensuring timely service delivery.
Services
Brake Service
Oil Changes
Fleet Maintenance
Transmission Service
Warranty Repairs
Preventative Maintenance
Vehicle Inspections
Fleet Pricing
NAPA Parts Installation
Emergency Roadside Assistance
Highlights and features
- Our Journeyman technicians deliver safe and efficient vehicle repairs
- We provide 12-month or 20,000-kilometer warranties on all services
- Only reputable brand parts are used for guaranteed vehicle reliability
- Customized fleet maintenance schedules reduce costly business breakdowns
- NAPA-certified service maintains manufacturer warranties
Services
Brake Service
Our brake service includes comprehensive inspection and repair of braking systems using quality replacement parts. Our certified technicians ensure optimal brake performance for vehicle safety. We address all brake-related issues from routine maintenance to complex repairs.
Fleet Maintenance
Customized fleet maintenance programs help businesses reduce breakdown costs by 42% through preventative scheduling. We service commercial vehicles from Element, Auto Integrate, Holman and other major fleet operators with dedicated service solutions.
Oil Changes
Professional oil, lube, and filter services maintain engine performance and longevity. Our technicians use premium lubricants and quality filters to ensure optimal engine operation during every maintenance cycle.
Transmission Service
Comprehensive transmission maintenance and repair services address shifting issues, fluid leaks, and performance problems. Our specialists use advanced diagnostics to ensure proper transmission function and prevent costly failures.
Warranty Repairs
Manufacturer warranty-compliant repairs maintain vehicle coverage while ensuring quality workmanship. Our NAPA-certified service center performs warranty repairs using approved parts and procedures to preserve vehicle guarantees.
Questions
What auto repair services do you offer?
We provide brake service, oil changes, transmission work, fleet maintenance, and warranty-compliant repairs using quality NAPA parts.
Do you service commercial fleets?
Yes, we offer customized fleet maintenance programs for businesses to reduce breakdown costs through preventative scheduling.
Are your technicians certified?
Our team includes Journeyman technicians with specialized training in automotive repair and maintenance procedures.
Do you honor manufacturer warranties?
Yes, as a NAPA AUTOPRO Service Centre we perform repairs that maintain manufacturer warranty coverage.
What warranty do you provide?
We offer 12-month or 20,000-kilometer warranties on all parts and labor for customer peace of mind.
Do you offer emergency roadside assistance?
Yes, we provide NAPA Roadside Assistance coverage available across Canada and the United States for 6 months.
Reviews (7)
Cameron Jenneson
Jan 22, 2022
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Positive:Value
Fixed my problem for a reasonable price gave me updates for all the things they had to change or replace and was good to talk with
Service:Engine repair
Fixed my problem for a reasonable price gave me updates for all the things they had to change or replace and was good to talk with
Service:Engine repair
Daniel Boone
Dec 11, 2021
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"They were prompt, friendly, did a good job and saved us money where they could. I would definitely recommend this shop. Also they are a Nappa dealer so they honor Nappa warantees."
I had this saved as a draft from 6months ago. Since then I have been back numerous times and the service has never changed. Greg is an awesome person and the energy he brings is infectious. Always good work. Always fair priced. This place is excellent.
I had this saved as a draft from 6months ago. Since then I have been back numerous times and the service has never changed. Greg is an awesome person and the energy he brings is infectious. Always good work. Always fair priced. This place is excellent.
Sean Carmichael
Jul 27, 2021
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Long lake automotive has been a fantastic shop for me. I bought a lemon of a truck and Greg treated me well, for issues that wouldnt go away he worked on the truck free of charge. That was incredible. They also fixed the AC on my wifes vehicle for thousands cheaper than was quoted to us from several other shops. These guys are great, every issue was dealt with and very fair prices. I would definitely recommend them to anyone in need of repairs.
Blake Lewis
Jan 20, 2021
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Critical:Professionalism
I have never met a person like Greg, incredibly unprofessional and frankly immature. He spoke violently to me and my mother over a simple question. Greg either needs to be medicated or fired, he would be better suited picking up garbage on the side of the road. DO NOT SHOP HERE
Service:Exhaust
I have never met a person like Greg, incredibly unprofessional and frankly immature. He spoke violently to me and my mother over a simple question. Greg either needs to be medicated or fired, he would be better suited picking up garbage on the side of the road. DO NOT SHOP HERE
Service:Exhaust
Raj Linkiz
Nov 09, 2020
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I don't normally write reviews but I just couldn't let this one go. About 2 weeks ago I brought my BMW M2 Coupe in to get basic maintenance done. When I went to drop my car off the manager Greg took zero safety precautions, no masks were worn and he never brought any sanitization into my vehicle. The man had a nasty cough the day I went to drop the vehicle off, I immediately asked him to return my keys and tried to leave when Greg started screaming profanities at me and my young daughter.
Aurora R. Palad
Oct 27, 2020
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Greg has always provided me with fair pricing for my vehicle maintenance and has been very accommodating to my work schedule and vehicle drop-offs. He's been a good resource in advising what's coming up for larger repair requirements.
David Coler
Aug 02, 2020
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Critical:Professionalism
Awful experience brought my truck in last week to have it serviced when one of the employees Greg insulted my wife about her weight over a simple question with weight reduction in the truck. The man reeked of booze and couldn't stop laughing at his own jokes, he believed mocking my wives weight was a joke.
Service:General repairs & maintenance
Awful experience brought my truck in last week to have it serviced when one of the employees Greg insulted my wife about her weight over a simple question with weight reduction in the truck. The man reeked of booze and couldn't stop laughing at his own jokes, he believed mocking my wives weight was a joke.
Service:General repairs & maintenance
