Business Details
9 Years
experience
Emergency
services
Your Trusted Veterinarian in Nanaimo, BC
Mahalo Veterinary Hospital has been dedicated to providing comprehensive veterinary care for pets of all species since our establishment. Our team of experienced veterinarians and support staff combines decades of expertise with state-of-the-art technology to deliver exceptional medical, dental, and surgical services. We prioritize preventive care and client education, ensuring pets receive tailored wellness plans that promote long-term health. Our facility features advanced diagnostic tools, including digital radiography and in-house laboratories, enabling rapid and accurate treatment decisions. With a commitment to transparency and collaboration, we work closely with pet owners and specialists to develop individualized care strategies.Our urgent care services address time-sensitive medical needs while maintaining partnerships with emergency facilities for critical cases. Through continuous investment in cutting-edge equipment and staff development, we maintain high standards of professionalism and compassion. Our open-concept design fosters clear communication between veterinarians and clients, enhancing decision-making processes. Recognized as Nanaimo's trusted veterinary partner for six consecutive years, we remain dedicated to serving Vancouver Island's pet community with integrity and empathy. This enduring commitment to excellence has earned us the trust of local pet owners seeking reliable, compassionate care.
Services
Vaccinations
Pet Dental Care
Urgent Care
Soft Tissue Surgery
Orthopedic Surgery
Dermatology
Nutritional Counseling
House Calls
Pet Identification
Parasite Control
Details
- Year established: 2017
Highlights and features
- We offer 35 years of veterinary expertise with specialized care for exotic pets
- Our facility features digital radiography and in-house diagnostic capabilities
- We provide urgent care services 7 days a week with extended hours
- Our team collaborates with specialists using telemedicine for complex cases
- We maintain an on-site pharmacy for immediate medication access
What people say
Compassionate care
Experienced staff
Advanced facilities
Urgent care availability
Specialized exotic services
Services
Vaccinations
Our vaccination programs protect pets from preventable diseases through customized schedules based on age, lifestyle, and health status. We offer core vaccines for dogs and cats while providing specialized immunization plans for exotic animals. Our team educates owners about vaccine importance and schedules.
Pet Dental Care
Comprehensive oral health services include cleanings, extractions, and digital dental radiography. Our iM3 Revolution 4DC Dental X-ray system ensures precise diagnosis while minimizing radiation exposure. We treat periodontal disease and provide preventive care education for long-term oral health.
Urgent Care
Seven-day-a-week urgent care services address time-sensitive medical needs with triage-based prioritization. Our team handles minor emergencies and stabilizes critical cases before specialist referral. Digital imaging equipment enables rapid diagnostics for efficient treatment planning.
Soft Tissue Surgery
We perform abdominal surgeries, mass removals, and spay/neuter procedures using modern anesthetic monitoring. Preoperative diagnostics ensure patient safety while our recovery facilities provide post-operative comfort. Our surgical team collaborates with specialists when complex cases arise.
Orthopedic Surgery
Treatment for bone and joint conditions includes fracture repair and ligament surgery. Standing X-ray capabilities allow weight-bearing imaging for accurate diagnosis. We develop rehabilitation plans incorporating pain management and follow-up care coordination.
People
Dr. Myriam El Mouldi
Owner & Medical Director
With 35 years of veterinary experience, Dr. Myriam leads our team in providing compassionate care. She specializes in exotic animal medicine and has established collaborative relationships with specialists across multiple fields.
Dr. Chris Raffray
Family Veterinarian
Dr. Raffray focuses on preventive care and wellness exams for companion animals. He emphasizes client education to help pet owners make informed healthcare decisions for their animals.
Dr. Nik Bell
Urgent Care Veterinarian
Dr. Bell specializes in emergency medicine and critical care stabilization. He manages urgent cases during extended hours and coordinates transfers to specialty facilities when needed.
Dr. J Tollman
Exotics Veterinarian
Dr. Tollman provides specialized care for exotic mammals, birds, and reptiles. His expertise covers unique diagnostic approaches and treatment protocols for non-traditional pet species.
Dr. Cherri Beltran
Locum Veterinarian
Dr. Beltran offers temporary veterinary support with experience across multiple practice areas. She maintains continuity of care during staff transitions and high-demand periods.
Questions
What types of pets do you treat?
We care for dogs, cats, avians, reptiles, fish, exotic mammals, and pocket pets.
Do you offer emergency services?
Yes, our urgent care department provides emergency treatment 7 days a week.
What are your operating hours?
Monday-Friday 8 AM-8 PM, Saturday & Sunday 8 AM-6 PM.
Do you have financing options?
Yes, we partner with Pet Card, Scratchpay, and LendCare for veterinary financing.
Can I get digital copies of my pet's records?
Our upcoming client portal will allow online access to medical records and diagnostics.
Do you provide house call services?
Yes, we offer home visits for pets with mobility challenges or special needs.
Reviews (7)
Jac Milligan
Jan 26, 2022
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This vet has been amazing in their care and respect for me and my pets (cat & dog).
Dr. Dave went completely out of his way to ensure the care and safety for me and my large dog during an emergency during the peak of COVID. Which included him bringing a large stretcher to my home very late in the evening to help do an emergency transport, and talking my very overwhelmed self down from the panic of the situation. The front office staff are so kind and so helpful, and all the doctors are professionals and honest with care plans. I drive across town for both of my animals due to the quality of care
Dr. Dave went completely out of his way to ensure the care and safety for me and my large dog during an emergency during the peak of COVID. Which included him bringing a large stretcher to my home very late in the evening to help do an emergency transport, and talking my very overwhelmed self down from the panic of the situation. The front office staff are so kind and so helpful, and all the doctors are professionals and honest with care plans. I drive across town for both of my animals due to the quality of care
Kylie Vincent
Jan 17, 2022
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Positive:Professionalism,Reliability
Your team went above and beyond for us. We're so grateful. The patience you had while understanding what we needed and the follow through on making sure we were taken care of is while we're happy to make Mahalo our home veterinary service.
Your team went above and beyond for us. We're so grateful. The patience you had while understanding what we needed and the follow through on making sure we were taken care of is while we're happy to make Mahalo our home veterinary service.
Brianna Winsby
Jan 03, 2022
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Dr. Myriam and her team were wonderful with our dachshund's first visit and dental consult. She was friendly and kind, thoroughly explained the exam and next steps, and ensured I understood my options without any pressure or shaming. She was calm and patient with both myself and our dachshund - much appreciated!
Susanne Clampett
Jan 02, 2022
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Positive:Professionalism,Reliability,Responsiveness
We walked in with our hedgehog, Bruno, just before they were about to close and didn't hesitate. Just took care of him immediately and had such patience and care with all of us. Thank you to Dr. Myriam and her team!
We walked in with our hedgehog, Bruno, just before they were about to close and didn't hesitate. Just took care of him immediately and had such patience and care with all of us. Thank you to Dr. Myriam and her team!
Remylee Martin
Dec 14, 2021
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The staff at Mahalo offered me the option of same day urgent care or an appointment early the next day. I'm so grateful that I was offered these options and ultimately chose to go same-day. I was contacted well before I thought I would be and was explained the condition and status of my pet concisely and clearly. The prompt attention to my beloved pet is so highly valuable to myself and my family. I am happy to recommend Mahalo to any and everyone, especially because of their relationship with CatNap and because of their friendly approach and efficiency.
Jaime Turnbull Hyatt
Dec 02, 2021
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Thank you for being so friendly, and patient with all my questions, and friendly and comforting to my dog, as well. I love that it seems appointments aren't booked up months and months in advance. I feel like I can actually get in to see someone if the need arises, between regular check ups and vaccines. Because the vet had a busy morning, I was offered the option of having my dog stay and hang out, and get her check up and vaccines in between the vet's other patients, and I could come pick her up when she was done. We didn't end up having to do that, but what a nice thing to offer, rather than
Helen Colvin
Nov 01, 2021
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I have been extremely happy with all of my experiences at Mahalo Veterinary Hospital. The vets and the lovely staff there go so very far beyond ones expectations. Dr Nancy Louis actually constructed a car ramp for my very elderly dog, in her own spare time, which has transformed my dogs life, as now she can access the car and visit interesting places! Dr Myriam showed extraordinary compassion when it was time for my cat to make his final visit. I can wholeheartedly recommend Mahalo Veterinary.
