Banff Ptarmigan Inn

Business Details

Your Mountain Escape at Banff Ptarmigan Inn

We are a locally owned and operated hotel nestled in the heart of Banff National Park, offering guests a comfortable mountain retreat since our founding. Our property features 134 cozy rooms with modern amenities, including mountain-view suites and pet-friendly accommodations. We provide convenient access to Banff's downtown area and outdoor adventures like hiking, skiing, and canoeing. Our team of Banff locals shares insider knowledge to enhance your visit. The hotel includes two indoor hot tubs, a sauna, steam room, complimentary WiFi, and a heated underground parkade.

Our on-site restaurant, The Meatball Pizza & Pasta, serves Italian-inspired cuisine for breakfast and dinner. We specialize in hosting small to mid-sized meetings and events in our Sundance Room and Atrium spaces. As part of the employee-owned Banff Lodging Company, we maintain strong community ties while offering exclusive local discounts through our Key to Banff program.

Services

Hotel Rooms Dining Services Meeting Rooms Hot Tubs Complimentary WiFi

Highlights and features

We offer direct access to Banff National Park's premier outdoor activities year-round
Our employee-owned status ensures authentic local expertise and service
We provide complimentary Banff Local Roam Bus passes and parking
Our on-site restaurant serves fresh Italian cuisine daily
We feature flexible meeting spaces for events up to 96 guests

Website

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Services

Hotel Rooms

Our 134 guest rooms feature Mountain Luxury bedding, flat-screen TVs, mini-fridges, and coffee makers. Choose from standard rooms with atrium views, superior rooms with balconies, or mountain-view suites with fireplaces. All rooms include complimentary WiFi, air conditioning, and Rocky Mountain Soap Co. amenities. Pet-friendly options available with advance notice.

Dining Services

The Meatball Pizza & Pasta serves Italian-inspired cuisine daily. Enjoy breakfast items like eggs Benedict and French toast from 7-10 AM. Dinner features stone-hearth pizzas, pasta dishes, and local Alberta beers. The casual dining room offers takeout options and seasonal happy hour specials. Complimentary guest discounts available through the Key to Banff program.

Meeting Rooms

We host events in two distinct venues: the private Sundance Room (capacity 75) and the open Atrium space (capacity 96). Both include complimentary WiFi and catering from our on-site restaurant. Flexible layouts accommodate conferences, weddings, and banquets with customized seating arrangements and modern event technology support.

Hot Tubs

Relax in our two indoor hot tubs with adjacent sauna and steam room facilities. These complimentary amenities operate daily from 7 AM to 10 PM. The facilities maintain strict cleanliness standards with regular maintenance cycles and temperature monitoring to ensure guest comfort and safety.

Complimentary Services

Enjoy free amenities including underground parking, high-speed WiFi, and Banff Local Roam Bus passes. Our express check-out service streamlines departures. The Key to Banff program provides exclusive discounts at local restaurants and attractions. All services operate during standard hotel hours with no additional fees.

People

Katy Lister

General Manager

Katy Lister oversees daily operations at Banff Ptarmigan Inn, leveraging her extensive hospitality experience in Banff National Park. She ensures exceptional guest service while maintaining the hotel's employee-owned values.

Jesse Beal

Executive Chef

Jesse Beal leads culinary operations at The Meatball Pizza & Pasta, creating seasonal menus that showcase Alberta ingredients. His team prepares fresh Italian dishes daily for hotel guests and local patrons.

Questions

How do I book a room at Banff Ptarmigan Inn?

Reserve rooms directly through our website or by calling 1-800-661-8310. We recommend booking in advance during peak seasons to secure preferred room types.

Are pet-friendly rooms available?

Yes, we offer pet-friendly accommodations for dogs and cats at $30.00 per night. Please request this room type when booking to ensure proper preparation.

What dining options exist on-site?

The Meatball Pizza & Pasta serves breakfast (7-10 AM) and dinner (4-10 PM) daily with Italian-inspired dishes, including gluten-free options and takeout availability.

Do you offer meeting/event spaces?

We have two venues: the Sundance Room (75 capacity) and Atrium (96 capacity). Both include complimentary WiFi and catering from our on-site restaurant.

What amenities are included with stays?

Guests receive complimentary WiFi, underground parking, Banff Local Roam Bus passes, and access to hot tubs, sauna, and steam room facilities.

How far is the hotel from downtown Banff?

We're located directly on Banff Avenue, just one short block from downtown Banff's shops, restaurants, and attractions.

Reviews (7)

Write a Review

Lesley Carlyon

Jan 31, 2022 Report

Location is prime and allows you to walk anywhere. Underground parking is available but could be tight on a busier days. We have stayed here twice as they are a pet friendly hotel, however floor 1 is the only floor allowing dogs. If you do stay here please note that not all rooms have windows to open for proper airflow. Room 107 specifically had a lobby facing window and this window did not have the ability to be be opened for additional air flow. This hotel does not have AC in any of their rooms, but only a single fan which is provided. Our sleep was very uncomfortable due to the lack of airflow

Rafael Teixeira Castelo

Jan 24, 2022 Report

I went there during the COVID pandemic. The room was good, but the carpet and curtains seem to be a bit old and not well cleaned up. I don't like carpets, actually, I hate carpets and I don't get the point of having something in your room or apartment that accumulates so much dust, mites, mold, bacteria, and dirt. The air conditioner was a bit noisy. The bathroom looked renewed. The restaurant was closed. There is a parking spot under the building, but spots are very few.
Positive: bathroom was renewed
Negative: carpet and curtains
Range 0 10 where 0 is terrible, 5 is good and 10 is excellent

Ry Yan

Jan 24, 2022 Report

Rooms are clean and cozy, have a lodge vibe. The hot breakfast was great And there are very nice hot tub for sore body after skiing Underground parking is GREAT, and they have outdoor parking as well. Its a great place to stay for vacation

Courtney Croteau

Jan 16, 2022 Report

Would definitely not stay here again. The layouts of the room are very weird, and the walls are paper thin. They have one bed right next to the wall to the hallway so I didnt sleep at all. I know its not the hotels fault but the fire alarm went off after we had gone to bed, and there were kids running up and down the hall knocking on doors and yelling and screaming all night (past midnight). It was also not the cleanest. We had to wipe everything down when we got there. The floors definitely werent cleaned and there was hair clumps in the shower. They also only had one unlined garbage

Jenny Mills

Dec 30, 2021 Report

Our stay was fine, we were close to downtown which was nice. But for what we paid.. our room had water damage in the ceiling, there were no hooks in the bathroom to hang our towels, the lighting in the bathroom was also horrible, for girls trying to do makeup it was a nightmare! They also dont do turndown service which we didnt know till we came back to the room the second night. The complimentary breakfast was very salty, we didnt even eat it the rest of our stay. The health centre was very outdated and half the jets in the hot tub didnt work.

Keenan Eisermann

Dec 10, 2021 Report

Absolutely outstanding customer service, very knowlegded and helpful staff. Rooms had a lodge vibe and very nice hot tub. Do note parking height restriction is 6 foot but they also have outdoor parking for oversized vehicles.

Hudson Francis Higgins

Oct 24, 2021 Report

The room doesn’t smell good I’m disappointed with the swimming pool very small and the cleanliness is poor.