Business Details
33 Years
experience
Expert Property Management Services in Ottawa
Bytown Property Management has been serving Ottawa and its surrounding communities for over 25 years, specializing in comprehensive property management solutions. Our team provides landlords with end-to-end support, including tenant placement, rent collection, maintenance coordination, and representation at the Landlord and Tenant Board. With expertise in managing over 150 units across 20 buildings, we prioritize maximizing owner profitability while maintaining competitive rates.Our commitment to heritage preservation reflects in our management of historic downtown properties, ensuring their architectural integrity endures. We offer tenants a streamlined experience through responsive support, transparent communication, and efficient maintenance request handling. Our proven track record, built since transitioning from Cityview Rental Services, demonstrates our dedication to quality service rooted in local market knowledge.
Services
Property Management
Rent Collection
Maintenance Coordination
Tenant Support
Annual Reporting
Details
- Year established: 1993
Highlights and features
- We offer 25+ years of property management experience in Ottawa's downtown core.
- Our team provides full-service landlord support including tenant placement and maintenance.
- We maintain heritage properties while ensuring modern operational efficiency.
- Our competitive rates include detailed monthly reporting for property owners.
- We offer responsive tenant support with online maintenance request submission.
What people say
Responsive team
Thorough maintenance
Heritage preservation
Reliable reporting
Stress-free ownership
Services
Property Management
We provide comprehensive property management for residential buildings in Ottawa. Our services include tenant placement, lease administration, and property inspections. We handle day-to-day operations while maintaining the historical character of downtown properties.
Rent Collection
Our rent collection service includes monthly banking and detailed financial reporting. Landlords receive comprehensive statements tracking income, expenses, and property performance metrics on a regular basis.
Maintenance Coordination
We coordinate all property maintenance needs including seasonal preparations and emergency repairs. Our team arranges qualified contractors and oversees work quality for both interior and exterior building components.
Tenant Support
Our tenant support includes responsive communication channels and online maintenance request submission. We address tenant concerns promptly while maintaining professional landlord-tenant relationships through established protocols.
Annual Reporting
We provide detailed annual reports with property performance analysis. Our documentation includes income statements, expense breakdowns, and property condition assessments to support informed decision-making for property owners.
People
Valerie Wiseman
Property Manager
With 30+ years in property management, Valerie founded Bytown after working at the Ontario Rent Review Board. She specializes in heritage property management and has overseen 150+ units since 1993.
Dana Wiseman
Property Manager
Dana manages daily operations and tenant relations. With expertise in Ottawa's rental market, she coordinates property maintenance and handles client communications for both landlords and tenants.
Questions
What property management services do you offer?
We handle rent collection, tenant placement, maintenance coordination, lease administration, and financial reporting for residential properties in Ottawa.
How can tenants submit maintenance requests?
Tenants can submit non-emergency maintenance requests through our online form or contact property manager Dana Wiseman directly via email or phone.
Do you manage historic properties?
Yes, we specialize in managing heritage buildings in Ottawa's downtown core while maintaining their architectural integrity and historical features.
What areas do you serve?
We primarily serve downtown Ottawa and surrounding communities, managing properties in 20 buildings across the city's core neighborhoods.
How often do you provide property reports?
We provide monthly detailed reports to landlords including income statements, expense breakdowns, and property condition notes.
Can I schedule a property viewing?
Yes, contact Dana Wiseman via email or phone to schedule viewings for available rental units in our managed properties.
Reviews (2)
William Lickley
Sep 08, 2016
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Managed to lose only one of the four cheques I gave them while staying at one of their locations for the summer. They initiated communications regarding their mix up with a eviction notice. They proceeded to treat me poorly when I tried to ensure they've looked around for it before cancelling the old cheque and issuing a new one. They would talk over me before I could complete my questions. They refused to treat me like a person and preferred to repeatedly and aggressively shout at me for a new cheque rather than answer my questions and help me understand the mishap.
Richelle Benoit
Oct 30, 2015
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I have been a resident in a Bytown Property building for a few months now and I've been really impressed with the promptness of replies and how quickly they fix any issue with my apartment. Valerie is extremely nice and wonderful to deal with, and responds to all inquiries within 24 hours or less with solutions. When I first moved in I also requested a few things to be changed and they were without any hesitation. Highly recommend renting from Bytown as long as Valerie and Bill are around!
