Business Details
16 Years
experience
Emergency
services
Your Trusted Ottawa Property Management Partner
Rest Easy Property Management has been delivering comprehensive property management solutions in Ottawa and surrounding areas for over 15 years. Our dedicated team specializes in residential rental property management, ensuring property owners experience minimal stress while maximizing their investment returns. We handle every aspect of property management, from tenant screening and lease preparation to maintenance coordination and financial reporting. Our commitment to transparent communication and timely updates keeps clients informed about property conditions and tenant interactions.With a proven track record reflected in our A+ Better Business Bureau rating and numerous positive reviews, we combine industry expertise with personalized service to meet each client's unique needs. Our competitive pricing structure and no-surprise policy ensure clients receive exceptional value alongside professional, responsible service delivery.
Services
Tenant Screening
Property Advertising
Maintenance Coordination
24-Hour Emergency Response
Tenant Conflict Resolution
Rental Tribunal Coordination
Record Keeping
Lease Preparation
Property Inspections
Non-Resident Tax Reporting
Details
- Year established: 2010
Highlights and features
- We offer 15+ years of dedicated property management experience in Ottawa
- Our 24-hour emergency response ensures immediate assistance for urgent issues
- We provide competitive pricing with complete transparency and no hidden fees
- Our in-house general contractors deliver cost-effective maintenance solutions
- We maintain A+ rating with the Better Business Bureau for exceptional service
Associations and certifications
- Better Business Bureau
What people say
Positive reviews
A+ BBB rating
Responsive communication
Effective solutions
Reliable service
Services
Tenant Screening
Our comprehensive tenant screening process includes credit checks, income verification, and reference validation to ensure qualified renters. We provide detailed reports to help property owners make informed decisions while maintaining legal compliance. This service minimizes risks of late payments and property damage through thorough background assessments.
Property Maintenance
We handle all property maintenance needs with transparent pricing and prompt service. Our in-house contractors and trusted network address repairs efficiently while maintaining property value. Regular inspections and preventative maintenance help avoid costly issues, ensuring properties remain in optimal condition throughout tenancy.
24-Hour Emergency Response
Our emergency response team addresses urgent property issues at any time. We handle plumbing failures, heating emergencies, and security breaches with immediate action. This service provides peace of mind for both property owners and tenants through rapid problem resolution and legal compliance during critical situations.
Rental Tribunal Coordination
We manage all aspects of Rental Tribunal processes including document preparation and hearing coordination. Our expertise in Ontario rental regulations ensures proper handling of eviction notices and dispute resolutions. This service protects property owners' interests while maintaining compliance with provincial housing laws and tenant rights.
Property Advertising
Our multi-channel advertising strategy maximizes property visibility through online listings and physical signage. We create compelling property presentations that attract qualified tenants quickly. This service includes professional photography, targeted platform placements, and market analysis to optimize rental pricing and occupancy rates.
Questions
What property management services do you offer in Ottawa?
We provide comprehensive services including tenant screening, property maintenance, 24-hour emergency response, lease management, and financial reporting for residential properties in Ottawa and surrounding areas.
How do you handle tenant screening and selection?
Our process includes credit checks, income verification, reference checks, and document validation to ensure qualified tenants while providing property owners with complete decision-making information.
Do you offer emergency maintenance services?
Yes, we provide 24-hour emergency response for urgent property issues like plumbing failures, heating problems, and security breaches with prompt resolution by qualified professionals.
How do you handle rental payment collection?
We manage complete rent collection processes, including timely payments and follow-ups, while providing monthly financial statements to keep property owners informed about their investment performance.
Are your property management fees transparent?
Yes, we maintain a competitive pricing structure with complete transparency and no hidden fees, ensuring property owners understand all costs associated with our management services.
Do you work with non-resident property owners?
Yes, we specialize in serving non-resident owners with services including non-resident withholding tax submission, NR4 creation, and regular property status updates through our communication channels.
Reviews (4)
Scott Luchak
Nov 26, 2021
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Positive:Professionalism,Responsiveness,Value
I had Rest Easy as a property manager for a rental apartment from 2012-2021. For the entire time they were professional, prompt, and extremely helpful. I highly recommend them!
I had Rest Easy as a property manager for a rental apartment from 2012-2021. For the entire time they were professional, prompt, and extremely helpful. I highly recommend them!
Philippe Desrochers
Aug 03, 2021
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Rest Easy has been managing my rental property since 2014. They completely handled everything about listing the property for rent and then screening the prospective tenants. Once a tenant was found, Rest Easy would take care of all communications with the tenant, collect rent and provide me with detailed monthly/yearly statements. For someone who is not handy like myself, Rest Easy made sure the property was in good condition and would handle all the repairs and appliance breakdowns with their great network of trusted contractors while keeping me in the loop every step of the way. Rest Easy is
Charles Daly
Apr 26, 2021
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My Wife and I are happy that our Son recommended Rest Easy to us. As a result of this recommendation I reached out to Scott Shaw. Scott was great to talk to and quickly established expectation clarity regarding what to expect if we chose his company to manage our rental property. As a result we decided to move forward with Rest Easy. We were living out of country and were literally able to rest easy knowing that concerns that arose would be dealt with quickly and capably. Calls were always returned promptly, any necessary repairs done quickly and at very fair prices.
Scott has years of experience
Scott has years of experience
Sohrab Naushad
Dec 06, 2020
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I have been a client of Rest Easy Property Management for about 2 years. Scott and his team have done an amazing job! The whole process was very smooth. Scott gave it to me straight when we were signing the contract. He came to visit the property and went over the whole contract with me in detail before signing. He very easily placed ads for the property, did walk throughs and was able to find an excellent tenant. The team has excellent communication and good network of contractors that are able to do work at subsidized prices. A few times they did the work for free (my tenant needed new bulbs
