Business Details
Your Trusted Travel Partner in Mississauga
Established by seasoned professionals with decades of experience in the travel industry, our agency combines deep expertise with personalized service to deliver exceptional travel solutions. Our team holds certifications from recognized institutions and has collectively served clients since the late 1980s, ensuring a wealth of knowledge in global travel planning. We specialize in curating seamless experiences through airfare optimization, all-inclusive vacation packages, and tailored insurance solutions while maintaining strict adherence to regulatory standards set by TICO.Our commitment to client advocacy positions us as trusted advisors who prioritize customer satisfaction over transactional convenience, offering 24/7 support for itinerary adjustments, document preparation, and crisis resolution during travel disruptions.
Services
Air Tickets
All-Inclusive Vacations
Travel Insurance
Specialized Tours
Group Travel
Weddings & Honeymoons
Parcels to Poland
Money Transfers
Notary Services
Translations
Highlights and features
- TICO-regulated agency ensures consumer protection and claims assistance
- Team with combined 60+ years of travel industry expertise
- Personalized service for visa requirements and travel documentation
- Competitive travel insurance rates unavailable through online platforms
- 24/7 crisis support for travel disruptions and itinerary changes
Associations and certifications
- Travel Industry Council of Ontario (TICO)
Services
Air Tickets
We specialize in finding competitive airfare options through comprehensive searches across multiple carriers. Our team secures discounted tickets while providing expert guidance on baggage allowances and seat selection. With access to exclusive fare combinations, we help travelers optimize their flight arrangements for both domestic and international destinations.
Travel Insurance
Our agency offers comprehensive insurance solutions including trip cancellation, medical coverage, and specialized plans for Canadian travelers abroad. We provide customized policies with optional add-ons like flight accident protection and student coverage. Our clients benefit from preferential rates unavailable through direct online purchases while receiving personalized claims assistance.
All-Inclusive Vacations
We curate complete vacation experiences featuring accommodations, meals, and activities at premier destinations. Our partnerships with resort operators enable exclusive deals on tropical getaways and European tours. Clients receive detailed pre-travel briefings covering local customs, required documentation, and health advisories for stress-free holiday planning.
Specialized Tours
Our expertise extends to creating tailored travel experiences for weddings, honeymoons, and group excursions. We coordinate complex itineraries with multi-city stops, cultural immersion activities, and VIP event access. The service includes visa facilitation, language translation, and 24/7 concierge support during travel for premium client experiences.
Parcels to Poland
We facilitate secure parcel delivery services to Poland with tracking capabilities and insurance options. Our logistics partners ensure timely delivery of personal items and documents through verified channels. Clients receive assistance with customs documentation and receive regular shipment status updates for complete transparency.
People
Mariola Labuda Kidaj
Owner
Certified travel professional with 30+ years experience since 1989. Holds Humber College Travel & Tourism Diploma. Former executive at major agencies including Piast Travel before founding Orbis Vacations.
Barbara Mlynarski
Co-Owner
Travel industry veteran with 35+ years experience starting in 1988. Specializes in destination management and client relations. Former director at Piast Travel with expertise in European tour operations.
Malgorzata Zalewska
Travel Consultant
Certified consultant with 20+ years experience since 1998. Specializes in transatlantic travel and insurance solutions. Former senior advisor at Queen Syrena Travel with expertise in complex itinerary planning.
Questions
Why use a travel agency instead of booking online?
TICO-regulated agencies provide consumer protection, claims assistance, and expert guidance unavailable through online platforms. We handle visa requirements, document preparation, and crisis resolution throughout your journey.
What travel insurance benefits do you offer?
We provide comprehensive coverage including trip cancellation, medical emergencies, and specialized plans for Canadian travelers. Our clients receive preferential rates and personalized claims support unavailable through direct online purchases.
Do you handle specialized travel arrangements?
Yes, we specialize in creating custom itineraries for weddings, honeymoons, and group excursions. Our services include multi-city planning, cultural immersion activities, and VIP event access coordination.
What parcel services do you offer to Poland?
We facilitate secure parcel delivery to Poland with tracking capabilities and insurance options. Our logistics network ensures timely delivery with complete documentation and regular shipment status updates.
How do you help with flight bookings?
Our team searches multiple carriers to find competitive airfare options. We provide expert guidance on baggage allowances, seat selection, and route optimization for both domestic and international destinations.
