Business Details
Emergency
services
Your Trusted Veterinarian in West Ottawa
Britannia Heights Vet Clinic is a well-established, full-service small animal veterinary hospital serving West Ottawa. Our comprehensive services include medical diagnostics, surgical procedures, dental care, and preventive medicine, supported by in-house laboratories and modern facilities. We prioritize the human-animal bond through personalized care plans, fear-free handling techniques, and multilingual support in English and Persian. With AAHA accreditation, we maintain rigorous standards for patient safety, equipment, and continuing education.Our team emphasizes preventive care through wellness programs while offering emergency services for urgent needs. We provide pet nutrition counseling, microchipping, and parasite prevention, alongside a stocked pharmacy and supervised hospitalization. Our commitment to community extends to educational resources about pet health, medication administration, and disease prevention.
Services
General Medicine
Vaccinations
Spay and Neuter
Dental Surgery
Ultrasonography
Radiology
Microchipping
Nutritional Counseling
Parasite Prevention
Wellness Exams
Highlights and features
- 40+ years of combined veterinary expertise with AAHA accreditation
- 24/7 emergency care availability for urgent pet needs
- Fear-free handling techniques for anxious animals
- Multilingual support in English and Persian
- Comprehensive preventive care programs
Associations and certifications
- American Animal Hospital Association (AAHA)
Services
General Medicine
Our veterinary team diagnoses and treats diverse medical conditions using advanced diagnostics and safety protocols. We manage chronic diseases like diabetes and arthritis while referring complex cases to specialists. Services include cardiology, dermatology, and senior pet care with 24/7 emergency support for urgent health crises.
Vaccinations
Customized vaccination programs protect pets against infectious diseases. We follow AAHA guidelines for core vaccines while offering lifestyle-based recommendations. Our wellness exams assess vaccination needs based on age, health status, and exposure risks to maintain optimal immune protection.
Spay and Neuter
Routine sterilization procedures prevent unwanted litters and reduce health risks. Our surgical team performs pre-anesthetic bloodwork and uses modern pain management techniques. We educate owners about post-operative care to ensure smooth recovery and complication prevention.
Dental Surgery
Comprehensive dental services include extractions, periodontal treatment, and oral mass removal. We use digital dental radiography for accurate diagnosis while monitoring anesthesia with dedicated veterinary technicians during procedures.
Ultrasonography
Diagnostic ultrasound evaluates internal organs without invasive procedures. Our imaging system provides real-time visualization of soft tissues, guiding treatment decisions for conditions affecting the heart, liver, kidneys, and reproductive system.
Questions
What veterinary services do you offer?
We provide comprehensive care including general medicine, vaccinations, dental services, surgical procedures, diagnostic imaging, nutritional counseling, and emergency care. Our AAHA-accredited facility handles routine checkups and complex medical cases.
Do you offer emergency veterinary care?
Yes, we provide 24/7 emergency services for urgent pet health crises. Our team handles same-day appointments for critical conditions requiring immediate attention.
How can I schedule an appointment?
Book through our online Pet Portal, contact us at (613) 726-2666, or use our Wellness App. We offer same-day emergency appointments when needed.
What preventive care programs do you recommend?
We emphasize wellness exams, parasite prevention (fleas, ticks, heartworm), and customized vaccination schedules. Our programs include senior pet monitoring and nutritional guidance to maintain long-term health.
Do you provide pet microchipping services?
Yes, we offer permanent pet identification through microchipping. The quick procedure helps reunite lost pets with owners using secure, scannable identification technology.
Reviews (6)
Jeanvieve Massicotte
Jan 16, 2022
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Very accommodating! My cat had an appointment today at 1:30. I called to let them know I was running late and struggling to find an Uber or Lyft who was okay with having a cat in their car. The clinic told me as long as I arrive before 145 it would be okay. I ended up arriving at 1:52 and they still took him in. Thank you so much!
Karolina Khatia
Dec 27, 2021
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We are happy clients. Muraba & Lala enjoy the visits, are treated with love & care, and they get some yummy treats too.
Alex Lithwick
Dec 11, 2021
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When every other vet in town was many month's long wait, too long when they come of age, we got our pets in for a spay and neuter fast. Prices were fair and service excellent
Jessica Hill
Oct 17, 2021
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Friendly knowledgeable staff that will take care of you pets as if they were their own. Plus is super close to us.
Jesse S.
Jul 02, 2021
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I went in to get a tick prescription for my dog and they wrote him one for a brand that they also happened to sell, so I purchased it directly from them - but had to wait as its on back-order. When I got home and researched the brand, I saw that the exact same tick medication was sold for a much lower price than the one I purchased from the vet. I called them to cancel the medication order and request the prescription for it so I could purchase it from elsewhere, such as Chewy, which I didnt think would be an issue. However, I was aggressively told that they wouldnt send me the prescription
Peter Wellington
Apr 28, 2021
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This is a welcoming small clinic owned and operated by a single vet. Dr. Torabi and his staff are good caring people who seem to be genuinely concerned about my dog. They don't try to upsell you and they respect my approach to caring for my senior dog. I have been taking my dogs to them for several years and I will continue to do so in the future.
