Business Details
31 Years
experience
Emergency
services
24/7 Emergency Veterinary Care in Whitby, ON
We are a 24/7 urgent care center for cats and dogs, established in 1995 to serve the Durham Region community. Our team of over 30 professionals, including 6 full-time veterinarians and 11 registered veterinary technicians, provides continuous emergency care, diagnostics, and surgical services. Accredited by the CVO, we prioritize ongoing education and collaboration with local veterinary practices to maintain the highest standards of pet care. Our facility operates around the clock, ensuring immediate medical attention when pets need it most. Recognized as one of Whitby's top clinics by Three Best Rated, we combine expertise with compassionate service to support both pets and their families.Transparency in operations, client education, and ethical care guide our approach, reflecting our commitment to trustworthiness and reliability. With 8,400 square feet of dedicated space, we offer comprehensive services including ultrasound referrals, euthanasia, and transfer support for veterinary practices. Our experience spans decades, with a focus on emergency triage, diagnostic imaging, and critical care management. We maintain partnerships with local clinics to streamline referrals and ensure seamless care transitions. Every team member shares a dedication to advancing veterinary medicine while prioritizing the well-being of every animal entrusted to our care.
Services
Emergency Care
Surgical Services
Diagnostic Imaging
Bloodwork
Euthanasia
Ultrasound Referrals
Details
- Year established: 1995
Highlights and features
- We provide 24/7 emergency care with doctors on shift around the clock.
- Our team includes 6 full-time veterinarians and 11 registered veterinary technicians.
- We are CVO Accredited, ensuring adherence to rigorous veterinary standards.
- We offer on-site surgical services and diagnostic imaging capabilities.
- Ranked among Whitby's best clinics by Three Best Rated for client satisfaction.
Associations and certifications
- CVO Accredited Veterinary Facility
What people say
24/7 emergency care
Experienced vets
Prompt service
Dedicated team
Comprehensive care
Services
Emergency Care
Our 24/7 emergency care addresses critical conditions in cats and dogs, including trauma, poisoning, and acute illnesses. The clinic prioritizes triage levels to stabilize patients promptly. Clients appreciate our immediate availability and experienced team for after-hours emergencies.
Surgical Services
On-site surgical procedures treat injuries, internal issues, and chronic conditions requiring intervention. Our facility supports complex surgeries with advanced equipment and post-operative care. Veterinarians collaborate with referring clinics to ensure continuity for referred cases.
Diagnostic Imaging
Diagnostic imaging includes X-rays and ultrasound referrals to assess internal injuries, fractures, and organ health. Ultrasound services are provided weekly by Dr. Greenwood from Maple Tree Diagnostics through coordinated referrals from family veterinarians.
Bloodwork
In-house bloodwork analyzes organ function, infections, and systemic conditions affecting pets. Rapid diagnostics support timely treatment decisions for emergency cases. Results guide interventions for critical care patients during all hours of operation.
Euthanasia
Compassionate euthanasia services provide humane options for pets with terminal illnesses or severe suffering. The team prioritizes comfort and dignity during this difficult process, offering support to grieving pet owners at any time.
Questions
What services does your clinic offer for pets?
We provide 24/7 emergency care, surgical services, diagnostic imaging, bloodwork, euthanasia, and ultrasound referrals for cats and dogs.
Are your veterinarians available after regular business hours?
Yes, we operate 24 hours a day, 7 days a week, with doctors on shift around the clock for continuous care.
Can I transfer my pet's care from another clinic?
Yes, we accept transfers from day clinics. Complete our online Transfer Sheet and call us to discuss the case with a veterinarian before transferring.
Is the clinic accredited?
Yes, we are a CVO Accredited Veterinary Facility, ensuring adherence to high standards of care and safety.
Reviews (6)
Marcia Payne
Jan 17, 2022
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Very helpful and available for after hours vet needs. Used twice. Once was for sad occasion and had to have dog put down. And once for new puppy who got sick for unknown reasons and she's recovering well..back to her happy self. Very happy with the service!
Brendan Slute
Dec 13, 2021
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We brought our black lab Bailey in on Tuesday evening after she suddenly fell very ill during the day. Despite how busy the clinic was and the initial timeline provided, her case was deemed an emergency and the vet/vet tech was quick to get her triaged and begin diagnosing the issue. The vet was incredibly compassionate and followed up with us several times during the night. She gave detailed updates and explained the cost and what the treatment plans would be to get Bailey stabilized throughout the night. Despite how stressful the situation was, I could sense that Bailey was in caring hands for
Archane Enchantments
Dec 13, 2021
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Cannot thank this clinic enough for giving our elderly dog immediate care after hours. After going to a previous clinic days prior because they were the only option in the moment, we were told to keep a wound bandaged for 3 days. After unwrapping the wound we were absolutely disgusted by the mess that was underneath.. the area wasn't shaved and the dead skin was left to rot. It was certainly irritated and infected. We were absolutely NOT taking him back to the other vet, and luckily were able to get into AEC right away for proper treatment. We feel SO much better about how it looks after they cleaned
Paula MacDonald
Dec 02, 2021
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I brought my Siamese cat after he had been attacked in my backyard by a wayward cat. He had a large tear on his back hind leg . I took him to the back parking lot of the clinic and waited. At 10am Sunday November 21, 2021 the staff took Loki and his crate. Finally after calling several times. I was was not told to come and get loki until 7:30 pm that night. This is not proper. I believe in triage ,but my cat was traumatized waiting to be looked after for 9 hours. I kept calling and waiting all day. Be aware that the staff should give you a heads up for the time element. So wrong my poor Loki. All
Pirita
Oct 31, 2021
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Despite a major emergency coming in a few minutes after I arrived, my dog was still seen quite quickly and the process was very smooth. When the vet called to discuss the issue, he mentioned another totally unrelated issue (that I was already aware of) which my usual vet hadn't even noticed when he did an exam a couple weeks prior. I was impressed with the level of exam done. Overall, a great experience.
Lindserino
Sep 20, 2021
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I chose to keep my fur baby here overnight as opposed to staying at our regular vet alone after a run in with some lilies and I was so glad that I did. The staff were very friendly, kept me updated on how he was doing, and I felt like he was respected and loved while he was there. They let me know he was watching some nature shows late at night and that he was resting comfortably and it really put my anxieties at ease. Thanks for all of your help!
